How to change your WiFi name and password (TELUS)

Changing your WiFi password is the single best security move for your home network — and the fastest way to boot off everyone who's ever had the password. Here's how to do it without breaking your own devices.

Last reviewed: September 2026 · Written in plain English by Ryoma Wyles, Senior Network & Internet Engineer at MapleLink Support Inc.

Jump to a step
  1. Pick your moment
  2. The easy way: the TELUS app
  3. The other way: the box's settings page
  4. Reconnect your devices
  5. The guest network trick
1
1 minute

Pick your moment

Changing WiFi password kicks EVERY device off — TVs, phones, cameras, the works. Do it when you have 20 quiet minutes, not before a work call. Have your new password written down before you start.

2
3 minutes

The easy way: the TELUS app

The TELUS Connect app (free, from your app store) shows your network at a glance. Open it → WiFi settings → edit your network name or password → save. The box updates in about a minute. This is the way.

3
5 minutes

The other way: the box's settings page

No app? Type 192.168.1.254 into any browser while connected to your home WiFi — it opens the box's control panel. The WiFi name and password live under the wireless settings. (The admin password is printed on the box's label if asked.)

4
10 minutes

Reconnect everything

Go device by device: forget the old network on each one, join fresh, enter the new password. Start with the work laptop. Streaming sticks and cameras are usually last — and the most forgotten, so walk the house.

5
2 minutes

The guest network trick

Modern boxes can broadcast a separate 'guest' WiFi with its own password — perfect for visitors, babysitters, and smart gadgets you don't fully trust. Guests get internet without touching your computers and printers. Turn it on in the same app or settings page.

Password recipe: long beats clever. Four random words joined together (e.g., horse-battery-staple-coffee) is far stronger and easier to type on a TV remote than 12 random characters.

Still stuck? We fix it in your home — same day.

Flat $139 · diagnosis + repair included · evening & weekend slots.
If we can't fix it, the visit is free.

Chat with us now

Related guides

TELUS modem lights, explained →How to restart your TELUS modem →WiFi connected but no internet →Alexa / Google Home dropping →

Quick answers

How do I change my TELUS WiFi password?
Easiest: the TELUS Connect app — WiFi settings → edit password → save. Or type 192.168.1.254 in a browser on your home network and edit it in the box's settings.
Will changing my WiFi password kick my devices off?
Yes — every device needs the new password. Budget 20 minutes to reconnect everything, starting with your most important device.
Should I change my WiFi password regularly?
Once, if it's weak or shared — then only if you suspect a stranger has it. Modern guidance favours one strong password over frequent changes.