Rogers internet not working? We fix it — hands-on.

Rogers's phone support can only guide you. We come to your home, diagnose the problem properly, and fix it on the spot — whether it's your Ignite gateway (the tall white tower) or older cable modem, your WiFi, or your devices.

MapleLink Support Inc. is independent and not affiliated with or endorsed by Rogers.

What we fix on Rogers setups

Ignite gateway placement and coverage fixes — especially in older homes the cable wiring never anticipated
Dropouts and restart loops on Ignite gateways
Ignite WiFi pods positioned properly (halfway rule, not dead-zone rule)
Slow evening speeds diagnosed — congestion vs. equipment, with numbers you can use
Device connection fixes: Windows, iPhone, smart TV, consoles, printers
Legacy Shaw-equipment questions — we know both sides of the migration

Where Rogers ends and we begin: Rogers (and former Shaw) customers: signal faults to your address, outages, and account matters are Rogers' to fix — we diagnose and document so your call to them is short.

How it works

Tell us the symptom by chat — "WiFi says connected but nothing loads" is plenty.
We come to you — same-day and evening slots.
Fixed, tested, explained — every room speed-tested before we leave. Flat rate, and if we can't fix it, you don't pay.

We serve Calgary & surrounding area in person (yes — former Shaw territory is our home turf). Remote help available Canada-wide via chat.

Rogers problem driving you crazy?

Flat $139 · diagnosis + repair included · evening & weekend slots.
If we can't fix it, the visit is free.

Chat with us now

Guides for Rogers customers

WiFi connected but no internet → How to restart your modem (works on any provider's box) → Modem lights, explained → Is it an outage? Check in 2 minutes → Rogers WiFi connected but no internet → How to restart your Ignite gateway → iPhone won't connect → Smart TV / Netflix buffering →